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#legacysystems#airlineit#southwestairlines

The Airline Industry’s Problem with Absolutely Ancient IT

Wendover Productions

4.9M subscribers • 1 video on Hallway

YouTube
  • Recommended by 2 people: 2 in engineering communities.
  • Presented by Sam Denby

Beginner. No background in the topic needed.

3.8M views3 years ago2 recommendations

History and cultureSystems programmingHistory of computingSoftware architectureScaling and large-scale architecture

Sam Denby explores how outdated legacy IT systems and decades-old software architectures continue to disrupt the modern airline industry.

To try everything Brilliant has to offer—free—for a full 30 days, visit brilliant.org/wendover Watch Jet Lag: The Game at youtube.com/jetlagthegame Buy a Wendover Productions t-shirt: standard.tv/collections/wendover-productions/products/wendov… Subscribe to Half as Interesting (The other channel from Wendover Productions): youtube.com/halfasinteresting Youtube: YouTube.com/WendoverProductions Instagram: Instagram.com/sam.from.wendover Twitter: Twitter.com/WendoverPro Sponsorship Enquiries: wendover@standard.tv Other emails: sam@wendover.productions Reddit: Reddit.com/r/WendoverProductions Writing by Sam Denby and Tristan Purdy Editing by Alexander Williard Animation led by Josh Sherrington Sound by Graham Haerther Thumbnail by Simon Buckmaster References [1] theaircurrent.com/airlines/southwest-airlines-anatomy-it-mel… [2] reuters.com/world/us/travel-insanity-us-passengers-stranded-… [3] nytimes.com/2022/12/28/travel/southwest-airlines-flight-canc… [4] latimes.com/business/story/2022-12-28/southwests-meltdown-wa… [5] washingtonpost.com/opinions/2022/12/28/southwest-holiday-can… [6] ge.com/digital/sites/default/files/download_assets/network-o… [7] ainonline.com/aviation-news/air-transport/2022-12-27/southwe… [8] thehill.com/opinion/finance/3792790-this-isnt-southwest-airl… [9] theaircurrent.com/airlines/southwest-airlines-anatomy-it-mel… [10] wtsp.com/article/travel/southwest-flight-status-customer-ser…

Why it's here

2 people recommend this

What people say. Recommended as a great explanation of why flight booking systems and airline IT infrastructures are so fragile.

u/no-name-herein r/Frontend • Recommends

On “Why are all flight booking website frontends so horrific?”

Wendover did a good video on it last month, including showing the specific series of searches it takes behind the scenes for most websites to find flights: link to this video
9View on Reddit

u/frontendbenin r/Frontend • Recommends

On “Why are all flight booking website frontends so horrific?”

…People are used to this system. Changing it for something better risks people going elsewhere. It’s a well known friction point. Too much change is bad. 3. The most important. The software behind flight bookings is terrible. How terrible? So much so, it’s crippling the industry. Wendover Productions recently put out a video that explains it well. link to this video Basically, so much development resource has to go into managing the integrations with this archaic platform, there often isn’t the money to spend on other areas - especially as the industry by its nature operates on already razor thin margins.…
1View on Reddit