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#queueingtheory#simulation#disneyfastpass

Disney's FastPass: A Complicated History

Defunctland

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  • Recommended by 7 people: 7 on Hacker News.
  • Presented by Kevin Perjurer, creator of Defunctland

Beginner. No background in the topic needed.

27M views4 years ago7 recommendations

Computer scienceSystems programmingAlgorithmsComputation and complexity

Kevin Perjurer explores the history and systems engineering of Disney's FastPass, using simulations to show how it affected theme park queue times.

Kevin deep dives into Disney's now defunct expedited queue service, FastPass and FastPass Plus. Listen to the soundtrack: open.spotify.com/album/2xtaO3beDUQ5NZ7l6ihizF?si=B2jPHYNpS4G… Buy Defunctland T-Shirts: defunctland.com/store Donate on Patreon: patreon.com/defunctland FastPass Tip Montage: TheKingsJourney “Disney World FastPass Plus Tips You Need to Know” - youtu.be/g2MDCReK6YY Destination DeRo “Disney FastPass Plus Explained | Tips & Planning | Walt Disney World” - youtu.be/1uKJxwEQdBU BRB Going to Disney “Walt Disney World FastPass Tips | FastPass+ Guide | FastPass Secret Strategy & Hacks” - youtu.be/d4ftXB7qGdY Showcase theWorld “How to Walk on Slinky Dog (and other popular attractions without a wait) - Showcase the World Travel” - youtu.be/ji3BAn6fRXI The Magical Miranda “FastPass+ 101” - youtu.be/kJWvieKSRP8 Wonder Vault “Disney World Fastpass Tutorial: How to Book Disney World Fast Passes (Pro Tips for beginners 2019)” - youtu.be/xdSqfCYsnlA Disney Dad “2021 Disney World Fast Pass Plus 101 & TIPS !! Help SKIP The Lines On Your Next Disney Trip!” - youtu.be/eZ5GaF877qg Hannah Ricketts “WALT DISNEY WORLD- How To Plan Fast Passes 2020! Tips & Tricks” - youtu.be/oVf-ET5Fe5I WDW Magazine “PRO TIPS: FASTPASS+ AND ADR PLANNING” - youtu.be/lSrxwmjcWiY Orlando Essence “How to Get a Slinky Dog Fast Pass” - youtu.be/LyuDivcoZkE Jamie Thomas “Fastpass Plus DisneyWorld Guide, Tips, and Strategies to Get on Rides Faster 2018” - youtu.be/CeI6N16u9sY DFBGuide (Disney Food Blog) “Disney World FastPass Tips The PROS Use; and You Should, Too!!” - youtu.be/xAe0SPlh-FU Disney Planning Insights Podcast “Fast Pass+ at Walt Disney World - Disney Planning Insights” - youtu.be/lr-vR5h1--k Chasing Experiences - Travel Vlog “Best Hacks to Skipping Long Lines at Disney World (FastPass Strategies with Extra Tickets)” - youtu.be/IXojTUKo2g8 Facebook Group: facebook.com/Defunctland-1142494142561537/ Defunctland Twitter: twitter.com/defunctland Kevin's Twitter: twitter.com/kevinperjurer Defunctland Subreddit: reddit.com/r/defunctland For more great content, visit defunctland.com

Why it's here

7 people recommend this

What people say. Highly recommended as an engaging, feature-length exploration of queueing theory and the unintended consequences of complex systems design.

alborzbon Hacker News • Recommends

On “Today’s Disneyland is a price gouge, not a magical experience”

For anyone interested in the Fast App discussion from this article, I highly recommend this video from Defunct Land -- link to this video The video not only does a deep dive into fast pass, but also does a statistical model break down to reveal that the modern implementation of fast pass is actually not what you might expect and serves to increase wait times for rides!
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kmeisthaxon Hacker News • Recommends

On “DoorDash and pizza arbitrage (2020)”

People who do not understand the role of balking and price information act at their own peril. This economic backpressure is something that executives hate - it keeps line from going up - but people who actually do the work love, because it keeps workloads manageable. If you ever wanted a feature-length explanation of queueing theory and how ignoring it makes everything worse, well... here you go: link to this video . The context is Disney parks and Fastpass, but the lessons are applicable to basically any business. Everything is a queue.
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etermon Hacker News • Recommends

On “Ask HN: What's the best documentary you've watched this year?”

It was made a couple of years ago, but Defuncland's "Disney's FastPass: A complicated history" is an incredible documentary that I watched this year. You don't need to know too much about Disney for it to absorb you in. Defunctland: link to this video
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ekhaliulon Hacker News • Recommends

On “Today’s Disneyland is a price gouge, not a magical experience”

After I took my kids day after thanksgiving for the first time last Friday, I was wondering why this problem simply exists. And how is it possible to pay such big amount of money for outdated experiences that we had. There is a nice analysis of everything that Disney tried as far as controlling lines: link to this video As a person that came from USSR, I see that many of the issues are created by removing money as a control mechanism of supply and demand. If you pay entrance fee and then remove fine tuning for each ride, the result is long lines. My personal opinion is that pay-per-ride is a much better model although I can see how many may disagree. From my childhood in a country where money did not h…
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rawgabbiton Hacker News • Recommends

On “Shamelessness as a strategy (2019)”

I don't get it either. My understanding is that with a queue, we are trading our time to get what we want. Is he saying instead of trading time, we should fork out cash to jump the queue? Here is a TWO hour long documentary on Youtube that talked all the machinations/tweaks Disneyland made to queueing. TLDR, you have to stay at a Disney Hotel to really jump the queue, buy some crazy app, and make reservations months in advance. It is really stupid. link to this video
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jdmichalon Hacker News • Recommends

On “America’s favorite family outings are increasingly out of reach”

Uh, so... That's basically Disney World right now. You must reserve your visit to the park, and there's a paid system (Genie+) to compete for ride times without waiting in line. And there's a really good video someone did on the evolution and systems engineering behind the Genie+ / FastPass system: link to this video
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dupedon Hacker News • Recommends

On “Elevator Expert on How to Move 10k People Up a 118-Floor Skyscraper [video]”

> Concentrated harm and distributed benefit is a recipe to have a few vociferous complainers and many silent beneficiaries A fascinating example of this with queuing humans is the Disney Fastpass system (1). I think the real design goal to avoid "complainers" is to try and optimize the wait time for your resource to avoid a bimodal distribution and try and spread it out for the average rider, rather than make wait times worse for the majority of people but better for the people who game the system. (1) link to this video , yes this is an 1:45 long video on the history and a simulation of Disney parks, but its worth the payoff.
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JoelEinbinderon Hacker News • Mentions

On “Queues don't fix overload (2014)”

Real life queues can be scary too. I think of how complicated Disney's fast pass system got link to this video . Luckily with software it is way easier to get more servers than it is to build more theme park rides.
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